Trade Accounts, Bulk Orders & Delivery: Your Questions Answered

How do I apply for a trade credit account?

Complete our Trade Credit Account Application with your business details. Most applications are reviewed within two working days, and approved accounts can order on 30-day credit terms instead of paying by card for every delivery.

Do you offer bulk or trade pricing?

Yes — trade accounts get trade pricing on top of our standard pack pricing. If you're ordering regularly for a care home, GP practice, clinic or catering business, contact us directly for a quote on your typical order volume.

Can I get a VAT invoice?

Yes, every order includes a VAT invoice, and product prices throughout the site are shown both including and excluding VAT to make budgeting straightforward for trade buyers.

How fast is delivery?

We dispatch from the UK and delivery timescales are shown at checkout based on your postcode and chosen shipping method. See our Shipping Policy for full details.

Do you supply care homes, GP practices and clinics specifically?

Yes — see our dedicated pages for care homes, GP practices & surgeries and clinics for the products and ordering options most relevant to each.